Job opportunities

The resource inserted will mainly be responsible for

The booking agent is mainly responsible for managing customer bookings via the various systems used (mail, live chat, telephone), processing customer requests, and being in constant communication with them.

• Managing bookings by villa product, experience product and services offered.
• Communication with owners and suppliers to ensure availability and confirmations.
• Support in the creation of customized packages in response to customer needs.
• Supporting travel agencies/tour operators in managing B2B bookings.
• Collaboration with the team to ensure a hassle-free experience for customers during their journey.
• Use of reservation systems (CRM, Back-end, Kalisi, iCAL, etc.) and booking to monitor and update information.
• Support in bookings for villa products of companies acquired by Emma Villas.
• Proactive management of potential customer acquisition.
• Participation in events and trade fairs.

Requirements and skills

Knowledge of English or several foreign languages is a prerequisite for working as a booking agent, for interfacing with foreign persons and organisations. In addition, it is important to possess excellent commercial skills and to know the market in which the company operates.

• Excellent communication skills.
• Listening skills.
• Problem solving skills.
• Excellent interpersonal skills.
• Excellent organisational skills.
• Analytical skills.
• Ability to work in a team.

The resource inserted will mainly be responsible for

• Coordinating the company’s administrative-accounting activities, ensuring efficiency and optimisation of resources.
• Developing and implementing the company’s efficiency and productivity through direct intervention on planning procedures.
• Collaborating actively with internal departments to ensure effective communication and synergistic collaboration.

Requirements and skills

• Proven and multi-year experience in the role of administrative-accountant or in a similar role.
• Thorough knowledge of administrative, accounting, tax and audit budgeting procedures.
• Ability to manage priorities and to work independently.
• Aptitude for innovation and research for creative solutions to improve business processes.
• Excellent reporting and data analysis skills;;
• Proficiency in the use of computers, internet and Office package (excellent Excel);
• Excellent knowledge of English, written and spoken;
• Strong communication skills;
• Ability to work as part of a team;
• Availability and flexibility for shifts and hours.

we offer

We offer a stimulating and dynamic work environment, with opportunities for professional growth and development.

The resource inserted will mainly be responsible for

• First note.
• Active and passive billing.
• General accounting records.
• Bank records.
• Administrative and secretarial activities.

Requirements and skills

• Relevant educational background (degree in economic/financial sciences preferred).
• Previous experience in the job.
• Knowledge of accounting management.
• Mastery of the use of computers, internet and office package (excellent excel).
• Good knowledge of the English language (written and spoken).
• Good communication skills.
• Ability to work in a team.
• Strong communication skills.
• Availability and flexibility for shifts and hours.

The resource inserted will mainly be responsible for

• Overall management and monitoring of properties under management and all activities in support of the lease.
• Coordination of on-site personnel responsible for reception, garden care, pool care and housekeeping.
• Constant monitoring and analysis of the quality standards required by customers.
• Recruiting personnel and selection of companies for property management.

Requirements and skills

• Knowledge of the vacation rental sector and/or the villa real estate market.
• Strong business aptitude for stipulating/renewing agreements.
• Ability to work in a team and strong interpersonal skills.
• Good knowledge of English, written and spoken.
• Knowledge of the Office package (Word, Excel, PowerPoint).
• Dynamism and willingness to travel and/or relocate.
• Maximum availability throughout the season (April-October).

we offer

We offer a stimulating and dynamic work environment, with opportunities for professional growth and development.

The resource inserted will mainly be responsible for

• Property Management: Oversee and coordinate all activities related to the management of luxury properties, including maintenance, cleaning and rental management.
• Coordination of Personnel and External Suppliers: Coordinate on-site personnel and external suppliers involved in reception, housekeeping, garden and pool care, to ensure that properties are maintained in excellent condition and are presented according to luxury standards.
• Monitoring and Analysis: Constantly monitor customer reviews and quality standards required by customers and develop analysis/reports, identify interventions and room for performance improvement.
• Scheduling: Identify and schedule operational steps, through coordination with the quality team.
• Personnel and Supplier Selection: Select reception managers, on-site personnel and external companies/suppliers for property management.

Requirements and skills

• Knowledge of the vacation rental industry and/or the villa real estate market.
• Strong business aptitude for stipulating/renewing agreements.
• Ability to work in a team and strong interpersonal skills.
• Good knowledge of English, written and spoken.
• Knowledge of the Office package (Word, Excel, PowerPoint).
• Dynamism and willingness to travel and/or relocate.
• Maximum availability throughout the season (April-October).

we offer

We offer a stimulating and dynamic work environment, with opportunities for professional growth and development.

Requirements and skills

• Knowledge of digital marketing and analysis tools (e.g. Google Analytics).
• SEM campaign development and optimization (Google Ads knowledge).
• Monitoring flows and setting up marketing automation campaigns.
• Aptitude for collaboration with strategic partners in the field of digital marketing and communication.
• IT skills (e.g. creating landing pages, DEM, etc.).
• Data analysis and reporting skills to facilitate strategic business planning and performance monitoring (web, advertising, search and social).
• Excellent knowledge of the Office package (Word, Excel, PowerPoint).
• Strong interpersonal skills and ability to work in a team.
• Good knowledge of the English language, written and spoken.
• Flexibility and willingness to attend corporate events.

Requirements and skills

• Knowledge of digital marketing and analysis tools (e.g. Google Analytics).
• SEM campaign development and optimization (Google Ads knowledge).
• Monitoring flows and setting up marketing automation campaigns.
• Aptitude for collaboration with strategic partners in the field of digital marketing and communication.
• IT skills (e.g. creating landing pages, DEM, etc.).
• Data analysis and reporting skills to facilitate strategic business planning and performance monitoring (web, advertising, search and social).
• Excellent knowledge of the Office package (Word, Excel, PowerPoint).
• Strong interpersonal skills and ability to work in a team.
• Good knowledge of the English language, written and spoken.
• Flexibility and willingness to attend corporate events.

Requirements and skills

• Knowledge of the vacation rental industry (at least 5-6 years in the industry in a primary Italian or foreign company).
• Commercial aptitude in the luxury sector/ability to engage owners / interpersonal skills.
• Aptitude for working in a team.
• Good knowledge of English, written and spoken.
• Good knowledge of the Office package (Word, Excel, PowerPoint).
• Flexibility and willingness to travel and/or relocate.
• Preferred basic condition: specific experience in the vacation rental sector of premium luxury villas, in companies of national / international standing with portfolio.
• Additional condition: knowledge of property management of villas and prestigious homes.

we offer

We offer a stimulating and dynamic work environment, with opportunities for professional growth and development.

Requirements and skills

• Predisposition to customer support.
• Excellent interpersonal and communication skills.
• Patience, courtesy and speed.
• Excellent understanding and knowledge of the English language (written and spoken).
• Mastery of the use of computers, the Internet and the Office package.
• Readiness to use business management systems.
• Problem solving skills.
• Ability to work in a team.
• Full-time availability and flexibility for shifts and hours.

The resource inserted will mainly be responsible for

The selected person will be responsible for setting up, arranging/maintaining gardens and green areas of various villas and the Company’s flowerbeds.

• Taking care of and analysing soil preparation.
• Choosing plants and flowers to be planted.
• Monitoring the growth and taking care of watering and related irrigation systems.
• Maintaining lawns and pruning hedges.
• Pest control and prevention of plant diseases.
• Cleaning and routine maintenance.

Requirements and skills

• Several years of experience as a gardener and maintainer of gardens and parks.
• Ability to use sector-specific equipment and machinery.
• Availability to travel.
• Relationship aptitude with villa owners and/or managers.
• Ability in routine maintenance activities.
• Good problem solving skills.

we offer

We offer a stimulating and dynamic work environment, with opportunities for professional growth and development.

Requirements and skills

• Overall management and control of assigned properties.
• Management and monitoring of all activities supporting the lease: continuous supervision of the property, reception, coordination of on-site personnel who take care of the garden, pool and cleaning, constant monitoring of the quality standards required by customers.
• Ability to check the quality standards of the facilities to ensure quality and comfort and offer the customer a product in perfect condition.
• Proficiency in English.
• Knowledge of the real estate market.
• Flexibility and maximum availability especially before and during the season.
• Excellent interpersonal and communication skills.
• Ability to move independently.
• Previous experience in the vacation rental sector or in the tourism and hospitality sector is preferable.

The resource inserted will mainly be responsible for

The ability to carry out photographic services at Emma Villas properties throughout Italy and editing activities is required.

Requirements and skills

• Car owner.
• Basic knowledge of interior/exterior and drone photography.
• Basic knowledge of post-production and photo editing.

The resource inserted will mainly be responsible for

• Household management activities.
• Collaboration in family operational activities (e.g. shopping at the supermarket, running errands…).
• Cleaning, tidying up and shining the rooms (interior and exterior).
• Washing and ironing of linen.
• Miscellaneous and eventualities that are part of the household economy activities.

Requirements and skills

• Previous experience in the job for at least 2 years.
• Be self-driving and be available for short journeys.
• Good organisational skills and accuracy in the execution of tasks.
• Precision and punctuality.
• Practicality.
• Courtesy and good manners.
• Seriousness, discretion and a sense of responsibility.